My Job – Catering manager

Lisa Bidwell of outside catering business Truly Scrumptious.

Lisa Bidwell of outside catering business Truly Scrumptious.

Lisa Bidwell owns Truly Scrumptious – an outside catering business that specialises in delivering lunches to hungry workers and producing fantastic business lunches for meetings. She spoke to Fiona Muller about her early starts.

Why is it a good profession to get into?

I like my job because it is one where you get to interact with others on a day to day basis. I like seeing the same customers and getting to know who they are and what they like for lunch. I also like working with my team. We tailor job roles around the school run and cover for each other when children are off sick or have an activity that we just can’t miss!

I think the industry is one that has always existed – it is just more hi-tech than it used to be. We store our food in Jiffy vans, which means that we can keep cold things cold and warm food hot.

I used to work in recruitment but wanted to start something different. I started the business in Rackheath; it was initially just me and a basket of sandwiches. As the business grew I needed to take on staff and the business has grown from there

What does the work involve?

An average day for me is 5.30am-3.30pm. I work Monday to Friday.

Christmas is our busiest period but it all goes quiet in January until pay day at the end of the month. January is a funny month because lots of people are on diets but all that ends by the end of January and people are back to their old habits.

I have a food hygiene certificate and have been on a ‘Safe Food for Better Business’ course. Because I previously ran my own business and have eight years’ experience in the recruitment industry, I have excellent business skills.

What are the positives/negatives of this profession?

The biggest negative of this job is getting up at 4.30am, however, as I get up so early it does mean I finish early, so it isn’t all bad.

On the positive side, I love working with people and because our business is a positive one (people are always happy when they are getting something nice to eat) I am lucky to work with a really positive group of people.

Is there much local demand for people trained in this area?

There is a demand for people trained in this area. In fact, I am always on the lookout for people who are looking for part-time work. I am happy to tailor a job around people with children.

I am currently looking for people to work from 5.30am–8.30am, five days a week. I am also looking for a driver to start working for me in March.

What would employers look for in someone applying for a vacancy?

I would look for someone with customer service experience who has a positive outlook. Food experience would be great but is not essential as I am happy to train people up. The most important thing is that they are happy to work hard and don’t mind early starts.

If you are interested in working for Lisa contact her via lisa@trulyscrumptious norwich.com. To order lunches visit www.trulyscrumptiousnorwich.com

Source: EDP Wednesday, March 6, 2013 1:09 PM

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